Customer Service Support Agent

atVocalink Connections LLCRemoteUS flagFloridaFull-timeCustomer SupportMid-levelSenior$14 – $15/hour

Posted Sep 22

This is a fully remote position, open to applicants in Florida.

πŸ“‹ Description

β€’ Act as the initial point of contact for customers

β€’ Help customers with their inquiries

β€’ Address customer issues and concerns

β€’ Deliver professional and tailored customer support

β€’ Engage with customers nationwide

β€’ Handle multiple tasks and prioritize duties

β€’ Become part of a supportive customer service team


⛳️ Requirements

β€’ Windows 11 ONLY - No Chromebooks or Apple devices

β€’ Preferred computer specifications: 8 GB - 16 GB RAM

β€’ Dual monitors (optional during application process)

β€’ Noise-canceling USB headset (optional during application process)

β€’ Hardwired internet connection

β€’ High school diploma or equivalent

β€’ Reliable internet connection

β€’ Quiet workspace - noise-free environment

β€’ Outstanding communication skills

β€’ Proficient in written and verbal English communication

β€’ Proficient in written and verbal Spanish communication

β€’ Customer service experience is a bonus but not mandatory


🏝️ Benefits

β€’ Starting pay of $14-$15 with opportunities for higher earnings

β€’ Flexibility to set your own hours

β€’ Opportunities for growth and promotion

β€’ Work from the comfort of your own home

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