This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Engage in a fast-paced environment managing a significant volume of incoming customer inquiries.

• Promote additional products during each customer interaction.

• Provide assistance to customers with their inquiries while tailoring the experience for each caller.

• Responsibilities may include confirming refunds, processing payments, placing orders, and analyzing account information.

• You will be required to work a 40-hour schedule, including at least one shift on weekends.

• Report to a designated Customer Service Supervisor.

⛳️ Requirements

• A minimum of 12 months of experience in customer service.

• Must have a distraction-free workspace at home.

• Ability to learn and operate in a virtual setting.

• Capable of communicating in various styles.

• Proficient in navigating multiple systems and screens.

• Adhere to QVC computer system requirements.

• Able to troubleshoot personal technical issues (collaborate with IT as necessary).

• Willingness to work on weekends, holidays, and additional hours as needed.

🏝️ Benefits

• Competitive compensation.

• Paid time off.

• Employee assistance program.

• Parental leave.

• Paid hours for volunteering.

• Exceptional company discounts.

• Health care benefits commencing on the first day of employment.

• 401(k) plan.

• Tuition reimbursement benefits.