Customer Service Representative, Dutch

This is a fully remote position, open to applicants in Greece.

📋 Description

• Manage incoming calls with a high level of professionalism and efficiency.

• Offer precise information and assistance to customers and accommodation partners.

• Address inquiries regarding room modifications, pricing, availability, extranet usage, and general questions.

• Ensure that all information provided is thorough, accurate, and verified.

• Maintain exceptional service levels and enhance the overall customer experience.

• Continuously expand your knowledge to improve resolution rates on the first contact.

⛳️ Requirements

• Native or fluent in Dutch, with strong English skills (B2+).

• Ability to articulate product and service details clearly.

• Willingness to work morning, afternoon, and weekend shifts.

• Proficient with technology and comfortable using MS Office.

• Resident of Greece or ready to relocate promptly.

🏝️ Benefits

• Competitive salary package based on experience and performance.

• Supportive, friendly, and international team culture.

• Meal allowance provided.

• 25 days of annual leave.

• Relocation assistance available if necessary.

• Access to development tools and guidance for professional growth.

• And many additional perks!