
Customer Service Representative, 12 Month Contract
Posted 10 hours ago

Posted 10 hours ago
This is a fully remote position, open to applicants in Canada.
• Manage all incoming calls promptly and professionally.
• Process all orders received via phone, fax, or email.
• Maintain consistent Call Quality with every customer interaction.
• Address all inquiries that require investigation and resolution.
• Relay all relevant client information to team members.
• Attend all product training sessions.
• Enhance knowledge and awareness of products.
• Promote cross-selling and upselling whenever possible.
• Make outbound calls as needed.
• Collaborate and communicate with all other departments.
• High School diploma or equivalent.
• Proficient customer service skills.
• Strong organization and prioritization abilities.
• Effective problem-solving skills.
• Excellent communication skills.
• Proficient in computer usage.
• Health insurance coverage.
• Retirement savings plans.
• Paid time off benefits.
• Flexible work options.
• Opportunities for professional development.
Cision France
Navigate Power
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