Customer Service Operator – Commercial Call Center, Persons with Disabilities

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver personalized and compassionate voice support to clients.

• Promote financial products and services to enhance customer loyalty.

• Achieve and surpass sales objectives.

• Attend to customer inquiries, resolve issues, and process requests.

• Guarantee complete satisfaction for each customer.

⛳️ Requirements

• Completion of high school education.

• Experience in sales is advantageous.

• Must be available to work a 6x1 schedule (Monday to Saturday).

• Daily commitment of 6 hours and 20 minutes.

• Internet connection with at least 100 Mbps speed.

• Wired network connection required for desktop usage.

• Proficient in customer service techniques.

• Ability to communicate clearly and objectively.

• Strong active listening skills and customer needs assessment.

• Effective time management and task prioritization.

• Capability to collaborate within a team and devise creative solutions.

• Results-driven attitude.

• Position exclusively available for individuals with disabilities.

🏝️ Benefits

• Meal voucher.

• Medical and dental insurance.

• Incentive campaigns and performance awards.

• Desktop computer provided for remote work.

• Flexible break times.

• Semiannual profit-sharing bonus.

• Internet allowance.

• Structured professional development program and career advancement opportunities.

• Inclusive and respectful workplace culture.

• Discount available on the Carrefour card for purchases at Carrefour stores.

• Partnership with Sesc.

• Reimbursement for optical expenses.

• Transportation voucher.

• Life insurance.

• TotalPass.

• Pharmacy benefit.