Customer Service Collector

This is a fully remote position, open to applicants in Florida.

📋 Description

• Employ a strategic soft collections methodology to negotiate and retrieve overdue payments.

• Evaluate circumstances to establish optimal payment arrangements.

• Maintain a courteous and professional demeanor during all communications.

• Operate autonomously in a remote work setting while achieving performance metrics.

⛳️ Requirements

• Possession of a high school diploma or G.E.D.

• Minimum of 1 year of experience with Microsoft Office applications.

• At least 1 year of experience in a contact center environment.

• Capability to provide the recruiter with necessary internet and home office specifications for remote work.

🏝️ Benefits

• Medical coverage.

• Dental insurance.

• Vision care.

• Flexible spending accounts.

• Life and accident insurance.

• Disability benefits.

• Paid time off (varies by position).

• Parental leave (varies by position).

• Holidays (consult your recruiter for further details).

• Wish day paid time to volunteer at an approved organization of your choice.

• 401k plan with employer matching (subject to eligibility criteria).

• Legal and identity theft protection plan.

• Optional income protection benefits.

• Wellness program (availability dependent on provider).

• Employee Assistance Program.