Customer Service

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Provide assistance to customers by addressing their queries and offering recommendations.

• Handle sales transactions effectively while operating the designated cash register.

• Safeguard cash and ensure the protection of company assets.

• Ensure the store is adequately stocked and merchandise is organized.

• Receive incoming merchandise and assist with unloading trucks, restocking in line with productivity standards.

• Foster a positive, safe, and respectful atmosphere while engaging professionally and amicably with customers, associates, and management.

• Accountable for maintaining cleanliness throughout the store, which includes cleaning and restocking restrooms, sweeping and mopping floors, disposing of trash, and ensuring all areas are tidy and presentable.

• Other responsibilities as assigned.

⛳️ Requirements

• A high school diploma or equivalent is preferable.

• Prior experience in customer service within a retail, hotel, restaurant, grocery, or pharmacy setting is strongly preferred.

• Ability to follow directions and understand operational documents is essential.

• Must be capable of lifting weights between 30 and 50 lbs. from floor level to above shoulder height.

• Must be able to meet the physical demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

• Exceptional customer service and relationship management skills are mandatory.

• Strong organizational and communication capabilities are necessary.

• Proficient problem-solving and decision-making skills are required.

🏝️ Benefits

• Employee Assistance Program.

• Retirement plans.

• Educational Assistance.

• Medical insurance.

• Pharmacy insurance.

• Dental insurance.

• Vision insurance.