Customer Service Associate, Freelance

📋 Description

• Provide outstanding customer service to clients

• Work collaboratively with colleagues, supervisors, and management to meet both corporate and client objectives

• Adjust to a dynamic work setting

⛳️ Requirements

• Demonstrated customer service experience in the BPO sector

• Strong verbal and written communication abilities

• Capability to offer customer support across various platforms (email, chat, phone, etc.)

• Capacity to thrive in a fast-paced environment

• Willingness to be assigned to voice, non-voice, or blended programs

• Proficient in Microsoft Office applications with average MS Excel skills

• Strong problem-solving capabilities

• Flexibility to work multiple shifts during weekends or holidays

• Excellent organizational skills and a keen attention to detail

• Ability to communicate information effectively

• Can operate with minimal supervision

• Some analytical skills

• Some technical expertise

🏝️ Benefits

• Work-from-Home PLUS model

• Exceptional work environment

• Opportunities for growth

• Positive and performance-driven culture