Customer Service Associate, Freelance

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver outstanding customer service.

• Work collaboratively with colleagues, supervisors, and management to meet both corporate and client objectives.

• Adjust to an evolving work environment.

⛳️ Requirements

• Demonstrated customer service experience within the BPO sector.

• Strong oral and written communication abilities.

• Capable of providing customer support across various platforms (email, chat, phone, etc.).

• Ability to thrive in a fast-paced setting.

• Adaptable and open to being assigned to voice, non-voice, or blended programs.

• Proficient in Microsoft Office applications with average skills in MS Excel.

• Strong problem-solving capabilities.

• Willingness to work multiple shifts during weekends or holidays.

• Excellent organizational skills and attention to detail.

• Ability to work independently with minimal supervision.

• Some analytical skills.

• Basic technical abilities.

🏝️ Benefits

• Exceptional service culture.

• Opportunities for growth.