Customer Service Agent, German and English Speaking

This is a fully remote position, open to applicants in Spain.

📋 Description

• Serve as the initial contact point for customers who speak German

• Address customer inquiries through both phone and email channels

• Enhance customer satisfaction and loyalty by providing friendly service

• Recognize and escalate complex issues when necessary

• Participate actively as a team member and assist with administrative responsibilities

⛳️ Requirements

• Native or near-native proficiency in German, alongside fluent English skills

• A true passion for delivering exceptional service and assisting customers

• Minimum of 1 year of experience in a customer-facing or service-oriented position

• Strong familiarity with MS Office applications

• Experience with CRM systems is advantageous

• Excellent verbal and written communication skills

• Willingness to work on a rotating schedule from Monday to Sunday

🏝️ Benefits

• 100% Remote Work

• AI tools readily available

• SIXT Employee Benefits

• International Work Environment

• Opportunities for Professional Growth

• Emphasis on Team Spirit

• Stability and Purpose in your role