Customer Service Agent, Dutch Speaker

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage incoming customer inquiries in Dutch through phone and email

• Address complaints with empathy and deliver personalized solutions

• Assess customer requests, recognize needs, and provide effective resolutions

• Adapt to various shifts, including weekends and night shifts

⛳️ Requirements

• Prior experience in customer service

• Proficient in Dutch and English (C1 level or above)

• Excellent communication abilities and empathetic approach

• Strong analytical and problem-solving capabilities

• Comfortable using computers and standard software, including Microsoft Office

🏝️ Benefits

• Enjoy discounts on SIXT rent, share, ride, and SIXT+

• Attractive vehicle leasing options

• Exclusive offers with partners for travel, technology, fashion, and more

• Contributions to your retirement plan

• Assistance with capital-forming benefits

• Stay active at our modern SIXT gym

• Participate in various leisure activities, including a gaming area and the SIXT choir

• Access to a high-quality employee restaurant

• 30 days of vacation

• Take one day each year to volunteer with a charitable organization focused on supporting children