Customer Project Manager

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Take responsibility for the entire process of tracking customer orders from the moment they are received until they are delivered to the customer's location worldwide.

• Collaborate with sales and project teams on new opportunities, providing insights on proposed projects, orders, and fulfillment processes to align with customer requirements within policy and budget constraints.

• Validate orders and oversee the order booking process.

• Create supplier pre-orders as necessary.

• Monitor assigned orders on a daily basis, including staging requests and following up on shipments.

• Maintain communication with customers and internal teams, escalating issues when necessary.

• Partner with suppliers, order fulfillment, and shipping teams to guarantee timely delivery.

• Collaborate with export/import shipping teams to secure required licenses.

• Ensure timely reporting and maintenance of data within internal systems.

⛳️ Requirements

• A University or College Degree, preferably in Logistics, or equivalent relevant work experience.

• Proficient in English and native Hungarian; proficiency in any additional language is a plus.

• Over 1 year of experience in Order Management or Customer Support.

• Strong proficiency in MS Office applications.

• Exceptional written and verbal communication abilities.

• A keen interest in continuous improvement and quality methodologies.

• A positive, can-do attitude.

• Strong problem-solving capabilities.

• Creative and innovative thinking.

• Ability to work collaboratively in a team as well as independently.

• Highly organized.

• Attention to detail is crucial.

• Capacity to work under pressure to produce high-quality results.

• Proven analytical skills.

• Knowledge of a second foreign language is preferred.

• Familiarity with Oracle systems is preferred.

• Knowledge of Six Sigma or Lean methodologies is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Access to a supportive and collaborative work environment.

• Flexible working hours and remote work options.

• Health and wellness benefits.