Customer Onboarding, Training Specialist – Marketing Tech

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Facilitate onboarding and training sessions for enterprise clients.

• Conduct workshops and group sessions that assist teams in mastering workflows.

• Convert technical concepts into straightforward, actionable advice for marketing users.

• Develop and enhance enablement playbooks to promote long-term adoption.

• Assist clients with CRM workflows, campaign automation, and reporting (HubSpot or comparable platforms).

⛳️ Requirements

• At least 2 years of experience in marketing operations, onboarding, or enablement, preferably within SaaS or agency settings.

• Solid hands-on experience with HubSpot or other CRM/automation tools.

• Proficiency in SQL and Python (mandatory).

• Excellent communication skills and experience in conducting client-facing training sessions or workshops.

• Knowledge of SEO and content marketing principles.

• A strong enthusiasm for teaching, enabling, and assisting clients in achieving success.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.