Customer Manager – Distributors, Grocery

This is a fully remote position, open to applicants in Connecticut, +8 more states.

📋 Description

• Oversee and enhance relationships with major distributors such as UNFI, KEHE, and C&S, in addition to select grocery chains including Harris Teeter, Big Y, Giant Eagle, Price Chopper, Weis Markets, and Alliance Retail Group.

• Formulate and execute consistent distributor strategies and processes that align with trü frü’s overarching business goals.

• Collaborate closely with the broker team to optimize sales effectiveness, creating clear and actionable customer plans that can be reliably executed across different accounts.

• Ensure precise execution of sales strategies, including demand forecasting, management of trade expenditures, and the launch of new items.

• Develop and communicate engaging, customizable sales narratives that empower the broker team to succeed at the customer level.

• Work cross-functionally with Marketing, Finance, and Supply Chain to guarantee that sales plans are both financially viable and operationally feasible.

• Regularly evaluate performance against KPIs, keeping brokers and team members inspired and focused on achieving results.

• Propel digital commerce fundamentals, ensuring that trü frü’s products have accurate images, pricing, and descriptions across all pertinent platforms.

• Utilize strong negotiation skills to secure mutually beneficial agreements with distributors, retailers, and broker partners.

• Travel frequently to trade shows and customer meetings to foster and expand the business.

⛳️ Requirements

• Bachelor’s degree in Business Administration or a related discipline.

• 2–3 years of experience in a sales role, ideally within the CPG sector.

• Strong skills in communication, negotiation, analysis, and influence.

• Proficient in Microsoft Suite and familiar with Nielsen/IRI.

• Understanding of MAPS strategy and proven category and shopper insight.

• Financial literacy and experience overseeing a customer P&L.

• Demonstrated ability to drive revenue growth and enhance market share.

• Willingness to travel frequently within the assigned territory.

🏝️ Benefits

• Competitive salary, including a target bonus and a comprehensive benefits package!

• Flexible Paid Time Off

• Excellent health, dental & vision insurance, with options tailored to meet you and your family’s needs.

• Long-term and short-term disability insurance

• Employee Assistance Program (EAP)

• 401K retirement savings opportunity.

• Casual office dress code

• A dynamic, ambitious, and delightfully enjoyable work environment!