Customer Insights Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Advanced segmentation of customers, analysis of LTV, and modeling of churn

• Development of forecasting models, reporting on pipelines, and conducting predictive analytics

• Analysis of campaign performance across various digital channels

• Delivery of cross-functional insights to Marketing, Sales, and Support teams

• Validation of data quality and enhancement of reporting processes

• Providing informal mentorship to Analyst I team members

⛳️ Requirements

• Bachelor's degree is mandatory

• Master's degree is preferred

• Minimum of 4 years of experience in analytics

• Proficiency in SQL, Excel, and BI tools

• Experience in marketing or sales analytics

• Familiarity with forecasting and predictive modeling

• Active participation in an evangelical Christian church

🏝️ Benefits

• Healthcare coverage

• Vacation and sick leave

• Holiday compensation

• Care days

• 401(k) retirement plan

• Maternity and paternity leave

• Adoption assistance

• Time off for mission trips