Customer Champion, Project Manager

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Engage with clients to gather detailed project briefs and clarify specific requirements.

• Outline project scope and objectives, collaborating with relevant stakeholders to ensure technical feasibility.

• Create detailed project plans and oversee implementation processes, which include resource allocation, progress monitoring, change control, testing, documentation, training, and status reporting.

• Guarantee that projects are completed on schedule, within scope, and on budget.

• Ensure availability and proper allocation of resources.

• Monitor project performance and evaluate the achievement of both short- and long-term objectives.

• Modify project constraints based on financial evaluations.

• Communicate and present project timelines and statuses effectively.

• Report and escalate issues to management as necessary.

• Cultivate relationships with clients and stakeholders.

• Execute risk management strategies to minimize project risks.

• Act as the primary project owner and main point of contact for both customers and internal stakeholders.

• Lead cross-functional teams, including Engineering, Operations, Quality, Sales, and external partners.

• Conduct project reviews and status meetings to provide transparency into progress, risks, mitigation strategies, and critical decisions.

• Identify and manage risks, issues, and dependencies, implementing corrective measures as needed.

• Drive change management efforts and control project scope, requirements, and deliverables.

• Track project performance, resource use, and financial indicators.

• Represent the Voice of the Customer by aligning customer requirements, priorities, and business needs.

• Maintain project documentation, timelines, forecasts, and reporting within company systems while adhering to Sensata processes and policies.

⛳️ Requirements

• A university degree (e.g., Bachelor's degree) or equivalent relevant work experience is required.

• Must be a team player capable of thriving in a fast-paced environment, demonstrating the ability to manage multiple competing tasks and demands.

• Excellent communication skills, including oral, written, and presentation abilities.

• Strong organizational, planning, and time management skills to achieve desired outcomes.

• High personal and professional ethical standards and integrity.

• Self-accountable for achieving goals and meeting standards.

• Proficient in Microsoft Office applications (Outlook, Word, PowerPoint, and Excel).

• Strong interpersonal and collaboration skills to work effectively with all organizational levels, including suppliers and/or external customers.

🏝️ Benefits

• Comprehensive health coverage.

• Retirement savings plan with employer matching.

• Opportunities for professional development and advancement.

• Flexible work schedule and remote work options.

• Supportive and inclusive work environment.