Customer Care Specialist, Portuguese

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Respond to all customer inquiries through multiple channels (telephone, chat, email)

• Accurately diagnose inquiries and deliver suitable solutions/responses

• Assist and provide information to both internal and external customers

• Engage in cross-functional communication and attend meetings

⛳️ Requirements

• Excellent oral and written communication skills in Portuguese

• Strong passion for eCommerce and marketing

• Proficient computer skills

• Experience with graphic design and/or photo imaging software is a plus

🏝️ Benefits

• Remote-First company

• Inclusive community

• Opportunities for professional development