Customer Business Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Develop and implement collaborative business strategies with Costco

• Manage relationships and influence stakeholders, both at Costco and within the organization

• Take ownership of the partnership with category buyers at Costco

• Serve as the main point of contact for all business-related matters, both internally and externally

• Collaborate closely with cross-functional teams including Marketing, Shopper Marketing, Category Management and Strategy, Supply Chain, Insights, and others

• Enhance the effectiveness and efficiency of trade investments; collaborate with shopper marketing to achieve similar goals

• Transform insights into actionable strategies, providing vital insights to business partners while utilizing data to optimize our market approach with Costco

• Stay informed about the external landscape, including Costco's competitive dynamics and broader club and national trends that could affect the business

• Lead and promote strategic sales initiatives for Unilever with Sam’s Club

⛳️ Requirements

• Bachelor’s Degree is mandatory

• Minimum of 5 years of experience in the CPG or Retail sector

• A proactive self-starter who takes charge of their responsibilities

• Strong analytical skills, with the ability to identify trends and formulate recommendations based on data (e.g., Circana, Nielsen, Numerator)

• Proficient in written and verbal communication

• Capability to navigate ambiguity and manage complex situations

• Skilled in building strong relationships and persuading others

• Willingness to travel approximately 15% of the time (estimated 4-6 trips annually)

🏝️ Benefits

• Health insurance (including coverage for prescription drugs, dental, and vision)

• Retirement savings plans

• Life insurance and disability coverage

• Parental leave

• Sick leave

• Paid vacation and holidays

• Access to a variety of voluntary benefits