Customer Business Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take personal responsibility and ownership for outcomes, demonstrating a comprehensive understanding of the Walmart customer and awareness of the competitive landscape.

• Support the team in developing and reaching objectives.

• Build and sustain effective customer relationships.

• Meet targeted sales and financial goals.

• Comprehend customer needs and connect them to Lactalis product and service strategies to create mutually advantageous business plans.

• Utilize customer and consumer insights to drive data-driven recommendations.

• Collaborate closely with the broader sales team, sales planning, and other cross-functional partners within the organization to formulate and implement strategic initiatives in your area of responsibility (EDLP plans, distribution initiatives, optimized assortment, new product launch execution, and more).

• Accountable for customer sales and EDLP planning.

• Work in tandem with the broader sales team and sales planner to continuously manage and assess trade spending efficiency.

• Effectively utilize and apply insights from external sales data resources (Scintilla, Circana, etc.).

• Capitalize on our position as a category leader in the market.

• Facilitate discussions regarding the supply chain.

• Gather and analyze syndicated and customer-specific data to identify category and industry trends.

• Understand and apply category management principles to influence distribution and shelf space allocation.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, or a related field is required.

• A minimum of 5 years of sales and sales leadership experience in the food industry is required.

• Experience with Walmart is highly preferred.

• Direct sales experience is preferred.

• Experience in Category Management and/or Omnichannel Marketing is advantageous.

• Knowledge of the industry and Walmart channel is preferred.

• Familiarity with Walmart’s Scintilla system is preferred, or the ability to quickly learn new systems.

• Strong analytical, negotiation, and relationship-building capabilities are essential.

• Excellent verbal and written communication skills, with the ability to influence and collaborate across various functions.

• Proven ability to work effectively in a team-oriented setting while managing multiple priorities and deadlines.

• Adaptable and capable of thriving in a fast-paced, evolving business environment.

• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word.

• Self-driven with a high level of initiative, accountability, and a demonstrated potential for leadership advancement.

• Experience in an entrepreneurial or high-growth organization is a plus.

🏝️ Benefits

• Affordable benefits and coverage options

• Insurance cost support

• Generous retirement plan contributions

• Paid Time Off from day one

• Training and development opportunities

• Education Reimbursement