Customer Administrative Specialist

This is a fully remote position, open to applicants in Colorado, +6 more states.

📋 Description

• Initiating outbound sales outreach, which includes cold calling and pursuing sales opportunities to cultivate a client base of purchasing customers.

• Processing orders, finalizing sales, maintaining customer documentation, and ensuring all required paperwork is completed accurately and punctually.

• Identifying and evaluating potential customers while documenting sales prospecting activities in Salesforce.

• Representing a designated product line that may intersect with territories of other sales teams, as necessary.

• Operating within territory, account, product, service, or sales processes of moderate complexity.

• Updating customers about new product and service launches, pricing information, and other relevant updates.

• Keeping regular communication with the Sales Director and Team Lead to align on sales priorities and execution.

• Maintaining a solid understanding of Accurint, including the capability to demonstrate the platform and discuss pricing options.

• Carrying out all other assigned responsibilities.

⛳️ Requirements

• High School Diploma.

• Fundamental knowledge and skills in sales and account management, with the capacity to enhance understanding of products and solutions.

• Ability to comprehend key business drivers and apply that knowledge to daily tasks.

• Proficiency in using Salesforce and other internal operational tools.

• Capability to present information in a suitable manner and clarify technical details effectively.

• Ability to persuade clients and others in typical scenarios.

• Skill in multitasking and responding efficiently to shifting priorities and circumstances.

• Self-driven and capable of working independently.

• Professional demeanor combined with a strong work ethic.

🏝️ Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision coverage.

• Retirement Benefits: 401(k) with a match and an Employee Share Purchase Plan.

• Wellbeing: Wellness platform offering incentives, Headspace app subscription, Employee Assistance, and Time-off Programs.

• Short- and Long-Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity coverage.

• Family Benefits, including bonding and family care leaves, along with adoption and surrogacy support.

• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.

• Beyond the standard Paid Time Off, we provide up to two additional days of paid leave each for participation in Employee Resource Groups and volunteering for your charity of choice.