CRM/CPQ Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the gathering of requirements, conduct gap analysis, and design solutions for Oracle Fusion Sales and CPQ modules.

• Configure and tailor Oracle Fusion Sales for managing leads to opportunities, forecasting sales, overseeing territory management, and creating sales dashboards.

• Configure and customize Oracle CPQ for product configuration, pricing rules, generation of quotes/proposals, and establishing approval workflows.

• Assist in migrating Salesforce processes, objects, and data structures to equivalent functionalities within Oracle Fusion.

• Work alongside cross-functional teams to integrate Sales/CPQ with Order Management, SCM, Subscription Management, and Installed Base.

• Engage in data migration, mapping, validation, and reconciliation utilizing SQL/PL-SQL.

• Design, test, and troubleshoot integrations with Oracle Integration Cloud.

• Facilitate workshops, functional design sessions, and user training sessions.

• Assist with unit testing, system integration, user acceptance testing, and resolving defects.

• Document configurations, process flows, and technical specifications comprehensively.

• Provide support after go-live and facilitate knowledge transfer to internal teams.

⛳️ Requirements

• 7–9 years of professional experience.

• 5–7 years of experience in CRM/CPQ.

• Demonstrated hands-on experience in implementing or supporting Oracle Fusion Sales (Sales Cloud).

• Proven experience in implementing or supporting Oracle CPQ.

• In-depth understanding of quote-to-cash and lead-to-opportunity business processes.

• Experience in data migration and cutover activities from Salesforce (SFDC) or comparable CRM platforms to Oracle.

• Capability to convert business requirements into functional configurations and technical specifications.

• Excellent communication skills and the ability to collaborate directly with business stakeholders and technical teams.

• PAN, Aadhaar, and photo documents are required.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible working hours and potential remote work options.

• Comprehensive health and wellness programs.

• Collaborative and inclusive company culture.