CRM Strategist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a CRM subject matter expert, providing consultation and best practices to support cross-departmental initiatives.

• Collaborate with clients to analyze business requirements and workflows related to student marketing initiatives.

• Oversee CRM platform maintenance, address issues, develop user training materials, and relay updates.

• Identify and propose enhancements to the CRM through automation and third-party tools.

• Foster and exemplify exceptional customer service.

• Implement cutting-edge business and CRM trends to facilitate campaign success.

• Share insights, findings, and actionable recommendations with stakeholders throughout the organization.

• Ensure information integration across marketing campaigns and optimization for designated delivery channels.

• Utilize AI-driven tools and analytics to improve decision-making, efficiency, and measurable outcomes.

• Exercise sound judgment and adhere to ethical standards in AI usage, including accuracy, data privacy, and human oversight.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Minimum of 4 years of relevant professional experience.

• Bachelor’s Degree in a related field.

• Comprehensive knowledge of Salesforce, Slate, Element451, or comparable CRM systems.

• Ability to think strategically and solve problems in a fast-paced environment.

• Excellent stakeholder management and communication abilities.

• Proficient presentation skills and comfort engaging with both large and small audiences.

• Strong organizational skills with the capacity to adapt to evolving priorities, assignments, and roles.

• Self-motivated, proactive, and quick to learn new tasks.

• Experience in agile development environments.

• Proven commitment to continuous learning and improvement.

• Exceptional attention to detail.

• Ability to work both collaboratively and independently.

• Demonstrated capability to make collaborative decisions, resolve conflicts, and ensure effective follow-through.

• Applicants must not require employer sponsorship for work visas.

🏝️ Benefits

• Medical Insurance

• Life Insurance

• Dental Insurance

• Vision Insurance

• PTO

• Paid Parental Leave

• Paid Holidays

• Short Term Disability

• Long Term Disability

• 401K

• Educational Assistance

• Annual bonus

• Full range of benefits