
CRM & Retention Marketing Specialist
Posted Aug 27

Posted Aug 27
This is a fully remote position, open to applicants in Brazil.
• Take ownership of and manage all email marketing initiatives and flows within Klaviyo, which includes welcome series, post-purchase, win-back, browse/cart abandonment, and promotional flows.
• Evaluate, test, and refresh current email templates to ensure optimal functionality and performance.
• Sustain and enhance existing Klaviyo flows to improve performance and deliverability.
• Strategize, create, and dispatch SMS marketing campaigns.
• Oversee the subscription program utilizing Recharge.
• Revise PDPs and homepage content in preparation for new product launches.
• Segment audiences and tailor messaging to achieve maximum engagement.
• Track and analyze email/SMS performance metrics.
• A minimum of 2 years of practical experience with Klaviyo.
• A solid understanding of Klaviyo flows and their architecture.
• Proficient in reviewing, troubleshooting, and updating existing email templates (while designing or writing from scratch is not mandatory, it is a plus).
• Experience with Recharge or a comparable subscription management platform.
• Familiarity with SMS marketing.
• Knowledge of Shopify.
• Must reside in South America or Europe and be available to overlap with US business hours.
• Competitive salary paid in US dollars.
• Fully remote position.
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