Crisis Intervention Counselor – Weekends

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Deliver crisis and suicide intervention counseling via telephone to individuals seeking emergency or crisis support.

• Identify and recommend suitable organizations and service providers to address callers' needs.

• Track callers' situations through follow-up case management.

• Accurately document and maintain comprehensive records of telephone interventions throughout the work shift.

• Review daily log sheets and client records to ensure precise information recording and upkeep.

• Oversee and evaluate telephone counselors and volunteers to guarantee high-quality crisis assistance and documentation.

• Offer crisis intervention and suicide prevention training and consultation to counselors, volunteers, service providers, and community organizations.

• Attend and engage in staff and team meetings, sharing insights about counselor procedures and services.

• Provide crisis intervention support to community groups affected by suicide, as assigned.

⛳️ Requirements

• Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related discipline; or a high school diploma/GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer experience with Seven Counties Services following training.

• A minimum of six months' experience in social services.

• Strong communication and interpersonal skills.

• Familiarity with available community resources.

• Capacity to make sound decisions and judgments in high-pressure or unusual circumstances.

• Effective supervisory skills and the ability to collaborate in a team setting.

• Must reside within the Greater Louisville area.

• COVID and Influenza vaccinations are mandatory for all employees.

🏝️ Benefits

• Ongoing training opportunities.

• Effective mentoring programs.

• Competitive salaries and comprehensive benefits.

• COVID and Influenza vaccinations required for all employees.