Crisis Care Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Offering support and motivation to patients and families undergoing or who have recently faced a behavioral health crisis.

• Manage case referrals, evaluate resource requirements and care gaps, review the progress of cases, and decide on case closure.

• Aid patients and families in achieving their personal recovery objectives through psychoeducation and connections to community resources.

• Evaluate social determinants of health and obstacles to care, including but not limited to housing, income, food insecurity, and transportation requirements.

• Link patients and families to support groups, community networks, and resources that promote mental wellness.

• Work collaboratively with interdisciplinary team members to advance the treatment plan objectives for patients and families.

• Oversee care management in coordination with agencies involved with the child, such as DCFS, educational institutions, external care team members, and others.

• Engage in regular consultations with the interdisciplinary team to track patient progress.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Master’s degree in Social Work (MSW) is required.

• Bilingual proficiency in English and Spanish is preferred.

• A minimum of 2 years of case management or relevant experience is necessary.

• Experience in team-based care with strong collaboration skills.

• Familiarity with child and adolescent case management, school-based care, inpatient settings, and/or community mental health.

• Knowledge of acute behavioral health needs (suicidality, homicidality, severe persistent mental illness).

• Strong understanding of community resources.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• Healthcare and Dependent Care FSA; company-funded HSA.

• 401(k) plan with a 4% match, fully vested from day one.

• Employer-paid short and long-term disability coverage.

• Life insurance equivalent to 1x annual salary.

• 20 days of PTO, along with 10 company holidays and 2 floating holidays.

• Paid leave for new parents.

• Additional benefits to be outlined in the job offer.