Credit Risk Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete manual underwriting process for new SMB and commercial card clients, utilizing bureau data and cash flow analysis to make informed credit decisions.

• Develop, evaluate, and enhance risk origination strategies for SMB and commercial credit cards, including line assignments, spending controls, and account management protocols.

• Proactively modify credit card policies according to portfolio performance and emerging risk trends.

• Create strategies that effectively drive key performance indicators (KPIs) such as approval rates, new account acquisitions, loss rates, profit margins, and more.

• Collaborate with data scientists to develop top-tier commercial credit risk and cash flow models.

• Partner with product teams to establish modern credit stacks and data strategies utilizing bureau, bank, and cash flow datasets, including financial statements, accounts payable, liquidity information, etc.

• Oversee credit lines, spending controls, and exposure within the SMB and commercial portfolio, taking proactive, risk-based actions as account performance changes.

• Establish a tracking and early warning system for the portfolio, focusing on utilization, payment behaviors, and concentration risks.

• Draft comprehensive underwriting and risk documentation.

• Assist banking partners with model validation and governance processes.

• Regularly report KPIs and risk performance metrics to senior management.

• Act as a risk consultant for banking partners and customers, offering recommendations for enhancing credit strategies.

• Work collaboratively across Banking, Product, Finance, and Capital Markets as both a strategic internal resource and external advisor.

⛳️ Requirements

• A minimum of 5 years of experience in developing credit card risk and pricing programs, preferably within a fintech environment, with practical manual underwriting experience in SMB and/or commercial credit card products.

• Demonstrated ownership of the SMB and commercial credit card lifecycle, including:

• Manual underwriting using both bureau data and cash flow analysis, along with financial statement assessments.

• Development, monitoring, and adjustment of credit policies and risk strategies.

• Line assignment, spending controls, and account management strategy formulation.

• Conducting risk assessments for prospective clients.

• Implementing acquisition strategies across card programs.

• Bachelor's degree in Finance, Business, Accounting, Economics, Statistics, Math, or a related field.

• Proficiency in Excel and SQL modeling.

• Strong skills in financial statement analysis, accounts payable, and liquidity assessment for SMB and commercial entities.

• Ability to leverage data to foster alignment among stakeholders with conflicting priorities.

• Experience in cross-functional collaboration with product, engineering, finance, compliance, banking partners, and capital providers.

• Exceptional communication skills, capable of simplifying complex credit concepts for executive teams, partners, and cross-functional audiences (both written and verbal).

• Comfortable operating in a build environment, effectively transitioning between strategy and execution without a large support team.

• Thrives in dynamic, fast-paced environments with changing priorities.

• Proven ability to adapt credit strategies in response to shifts in portfolio performance or macroeconomic conditions.

🏝️ Benefits

• Multiple health insurance options.

• Flexible time off – take what you need.

• Retirement savings program with company contributions and after-tax options.

• Equity in a publicly-traded company along with an Employee Stock Purchase Program.

• Family-forming benefits, fertility support, and up to 20 weeks of parental leave.

• Access to free therapy sessions, financial and professional coaching, and legal advice.

• Monthly stipend to support our remote work model.

• Annual “development dollars” dedicated to the growth and development of our people.

• Through Flex First, enjoy the flexibility to live and work in environments that best support you and your family.