Credit Officer

This is a fully remote position, open to applicants in India.

📋 Description

• Responsible for the collection of debtor accounts through both verbal and non-verbal outbound calls.

• Evaluate credit risks in accordance with the credit policy to minimize potential risks.

• Upload pricing files in Excel format into the system.

• Reconcile payments, invoices, and credits upon customer requests.

• Provide assistance to internal and external auditors with payment details, transaction history, and document copies.

• Address customer claims, queries, and disputes arising from phone calls and emails.

• Keep Sales, Order Management, Stores, and other departments updated on the status of account openings, pricing, customer inquiries, and claim resolutions.

• Adhere to processes, credit policies, and procedures established for the Credit Services team.

• Foster strong working relationships with all stakeholders.

• Perform ad hoc tasks related to the credit function as needed.

⛳️ Requirements

• A minimum of 3-5 years of experience in an Accounts Receivable or credit position.

• Experience collaborating closely within a team of 10 members.

• Excellent interpersonal and communication abilities.

• Strong analytical and problem-solving skills.

• Demonstrates initiative, accountability, and ownership of tasks.

• High level of attention to detail, accuracy, and organizational skills.

• A strong emphasis on customer service with a 'Customer First' approach and a commitment to process improvement.

• Proficient in MS Excel.

• Proven capability to thrive in a fast-paced and dynamic work environment. Familiarity with systems such as SAP, Excel, and Microsoft Office applications is required.

🏝️ Benefits

• Excellent opportunities for professional growth within a rapidly expanding global company.

• Be part of a solution that contributes to a global impact.

• Inclusion and diverse perspectives are valued and encouraged.