Credentialed Veterinary Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage incoming calls and chats regarding toxic exposures, poisonings, and general inquiries related to pet care.

• Assess cases; deliver precise medical, health, and safety information while documenting records in an electronic database.

⛳️ Requirements

• Valid CVT/LVT/RVT license with a minimum of 1 year of experience in a veterinary clinic or hospital; must maintain active licensure throughout employment.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

• Proficient keyboarding and computer skills (including Microsoft Office and common software applications).

• Exceptional written and verbal communication skills; professional, empathetic, and able to remain calm under pressure.

• Keen attention to detail and accurate data entry; capable of multitasking while ensuring quality.

• Proficient in mathematics: ability to add, subtract, multiply, and divide across all units of measure, including fractions, decimals, ratios, and percentages.

• Capable of gathering, analyzing, and synthesizing complex or varied information.

• Ability to follow and implement instructions presented in written, oral, or diagrammatic form.

• Customer service-oriented mindset with a genuine commitment to the well-being of callers.

• Ability to uphold the confidentiality of client, product, and company information.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, accident, critical illness, hospital indemnity, and pet insurance.

• Paid time off (PTO) and paid holidays.

• 401(k) plan with matching contributions.

• Company-sponsored life and disability insurance (where applicable).

• Continuing education and license reimbursement.

• Bonus and incentive programs.

• 46 weeks of paid full-time training (40 hours per week).