Creative Quality & Compliance Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess creative assets to ensure compliance with MLR requirements prior to the Medical, Legal, and Regulatory review by the client.

• Conduct final quality checks of approved landing pages, advertisements, emails, and creative materials before they go live.

• Utilize Veeva Vault PromoMats by annotating assets, entering and linking claims, managing references, tracking submissions, and preparing 2253 filings.

• Uphold standards for brand, design, visual consistency, specifications, and style guides.

• Evaluate copy for grammatical accuracy, tone, messaging precision, approved claims, and alignment with the client’s brand voice.

• Develop, maintain, and enhance QA standards, checklists, and review procedures.

• Manage Asana boards and track deliverables effectively.

• Communicate project timelines, oversee feedback cycles, coordinate tasks among creative teams and client representatives, organize shared deliverables, and manage client assets.

• Leverage AI technologies to improve and optimize business processes.

• Utilize Power Digital’s Nova ecosystem within the department.

• Set up repeatable QA checkpoints prior to submission and launch.

• Own the workflows associated with assigned Veeva PromoMats accounts.

• Maintain documentation of QA standards and collaborate with Creative Project Managers.

• Achieve KPIs such as first-pass approval rates, turnaround times, pre-launch error rates, filing accuracy, and up-to-date QA documentation.

⛳️ Requirements

• Minimum of 4 years in creative production within the healthcare or pharmaceutical sectors, either in an agency or in-house, with direct experience in MLR review workflows.

• Proven understanding of FDA OPDP guidance and 21 CFR 202 regulations.

• Familiarity with fair balance, ISI placement, regulations governing branded, unbranded, and disease-awareness content, along with 2253 filing requirements.

• Experience with Veeva Vault PromoMats is highly preferred.

• Strong attention to brand consistency, design quality, and copy accuracy across various platforms including paid social media, display ads, landing pages, and emails.

• Capable of documenting, maintaining, and enhancing QA standards independently.

• Ability to review and offer clear, actionable feedback on creative outputs from designers, copywriters, and freelancers.

• Proficient in Asana or similar project management tools.

• Experience collaborating with project management teams in a fast-paced agency setting.

• Bonus: Certification in Veeva PromoMats, experience with modular content strategies, or background working with both pharma-regulated and non-regulated healthcare clients.

• Must be legally eligible to work in the United States.

🏝️ Benefits

• Competitive base salary with commission opportunities.

• Comprehensive Medical, Dental, and Vision insurance plans with up to 100% employer contribution towards employee monthly premiums.

• 401(k) plan featuring 4% employer matching contributions.

• Unlimited Time Off available from day one.

• Up to 4 hours each quarter for paid Volunteer Time Off (VTO) for charitable activities.

• Flexible work environment: options for full-remote, in-office, or hybrid arrangements.

• A one-time $100 USD Work From Home (WFH) stipend included in your first paycheck.

• Access to an Employee Assistance Program (EAP).

• 12 observed United States national holidays plus 2 mental health recharge days each year.

• Unlimited opportunities for advancement and leadership within a rapidly expanding company.

• Continuous employee development programs aimed at personal and professional growth (Hedgehog and Vital 5s).

• Quarterly awards recognizing exceptional performance, including prize money.

• Opportunities to engage in company DEI initiatives.