Creative Director, CPG

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Lead and oversee a team of creative professionals, taking charge of hiring, onboarding, and daily leadership.

• Develop personalized growth plans, establish coaching routines, and provide mentorship for each team member.

• Foster team retention by cultivating trust, positive sentiment, psychological safety, and clear pathways for growth.

• Implement performance management strategies using the ARC framework; provide direct feedback and recommendations for raises and promotions.

• Manage capacity planning and ensure staffing alignment as client bookings fluctuate.

• Facilitate continuous training and knowledge-sharing regarding industry trends and tools.

• Engage directly with clients to communicate strategy, performance, and channel intricacies.

• Step in to execute day-to-day operations on the channel to a high standard when necessary.

• Offer executive-level oversight for pod accounts, providing hands-on support for complex or high-priority clients.

• Serve as the primary escalation point for client concerns within the Creative team.

• Enhance retention by delivering effective creative solutions and identifying opportunities for expansion.

• Monitor client churn trends and proactively address any risk signals.

• Ensure product quality through consistent, accountable quality assurance, preventing any revenue-impacting errors.

• Lead creative product innovation through structured brainstorming, knowledge-sharing, and development efforts.

• Collaborate with the Service Lead and platform partners to stay ahead of creative trends.

• Maintain a comprehensive understanding of the Power Circuit and nova ecosystem, adapting to changing processes.

• Leverage AI technologies to improve and optimize business processes and drive results.

• Take ownership of the growth and development of Creative's product and craft, beyond just day-to-day operations.

⛳️ Requirements

• 7–8 years of experience in digital marketing/creative fields, with at least 5 years in an agency environment.

• A minimum of 5 years of hands-on, expert-level experience across creative disciplines, including copywriting, design, production, strategy, and/or post-production.

• More than 5 years of experience managing a team, including performance management and development planning.

• A portfolio showcasing a proven ability to conceptualize, develop, and execute creative campaigns across multiple channels at scale.

• Proven judgment and credibility that has garnered the trust of a team of creative specialists.

• In-depth knowledge of how creative functions within the larger marketing funnel and overall business strategy.

• Exceptional executive-level presentation and communication skills, capable of advising senior client stakeholders and internal leadership.

• A visionary leader with a history of cultivating culture, inspiring teams, and pushing creative boundaries while achieving measurable business outcomes.

• Advanced proficiency in spoken and written English is essential for this role.

🏝️ Benefits

• Base salary paid in USD, along with commission opportunities.

• Unlimited Time Off available from day one.

• A flexible work environment: fully remote, in-office, or hybrid options.

• Healthcare stipend of $50/month to assist with healthcare or insurance expenses.

• National Holidays plus 2 Mental Health Recharge Days each year.

• Endless opportunities for growth and leadership within a rapidly expanding firm.

• Continuous employee development programs aimed at personal and professional growth (Hedgehog and Vital 5s).

• Quarterly awards recognizing outstanding performance, including prize money.

• Opportunities to participate in company DEI initiatives.