Creative Account Manager – AI-First

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of client confidence and satisfaction by utilizing AI tools and agentic workflows as your standard operational approach.

• Establish trustworthy relationships and proactively communicate before clients need to follow up.

• Gain a comprehensive understanding of each client's strategy, stakeholders, services, commercial context, audience, creative vision, preferences, and pain points to effectively represent the account internally and anticipate their needs.

• Transform the client's creative vision into actionable plans across briefs, content calendars, campaigns, and deliverables.

• Critically assess creative assets and provide constructive feedback that preserves the original intent while enhancing the work.

• Determine what the client is requesting, what they may genuinely require, and what is strategically significant.

• Convert ambiguity into clear direction, context, designated owners, dependencies, decisions, and next steps.

• Ensure coordinated delivery across various services, teams, timelines, blockers, and dependencies.

• Leverage agents and reusable workflows for preparation, action tracking, planning, research, reporting, and follow-up.

• Link clients with Storm's broader expertise, allowing them to experience the depth and interconnected value of the team.

⛳️ Requirements

• Proven ability to manage client relationships, stakeholder communication, account delivery, or complex operational discussions.

• Strong creative and social judgment skills.

• Demonstrated hands-on experience with AI tools and agents in professional work, studies, or personal projects.

• A systems thinker with a holistic approach.

• High levels of agency and ownership.

• Commercial awareness is essential.

• A curiosity for operational, strategic, and technical aspects.

• Comfort in using collaborative systems.

• Excellent written and verbal communication skills.

• Keen attention to detail, even in fast-paced environments.

🏝️ Benefits

• Fully remote working opportunity within Colombia.

• A high-end, fast computer and access to all the latest software and AI tools you will need.