Content Support Specialist

This is a fully remote position, open to applicants in Kazakhstan.

📋 Description

• Manage incoming requests for content editing through emails, tickets, hotel profiles, and corporate chat messages;

• Prepare and review texts for projects created by the product team;

• Verify the relevance and accuracy of hotel information, including text descriptions, service details, photographs, room categories, accommodation terms, and payment and cancellation policies;

• Maintain and refresh the hotel tax database by correcting and adding taxes at both the hotel and regional levels, and handling tax documentation;

• Oversee and update geographic data by reviewing and correcting information related to hotel locations and geographic entities.

⛳️ Requirements

• Capability to swiftly transition between tasks and manage multiple assignments simultaneously;

• Exceptional spelling and punctuation skills, along with strong computer proficiency;

• Proficient PC user with experience in Google Docs;

• Strong attention to detail, persistence, and a high degree of self-organization;

• Proficiency in the English language at an Upper Intermediate level or above.

🏝️ Benefits

• Flexible remote work format with a shift schedule of 2/2 and adaptable working hours if necessary.

• A driven and supportive team that enjoys their work, values one another, and grows collectively.

• Internal programs for onboarding and training, focusing on the development of soft skills and leadership capabilities.

• Partial reimbursement for participation in external training and conferences.

• Corporate English courses: both group and individual lessons, as well as speaking clubs with colleagues from around the globe.

• Corporate discounts on hotels and travel services.

• MyTime Day Off - an additional non-working day without a reduction in pay.