Content Performance Analyst

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Perform regular and on-demand data extraction from editorial and operational systems.

• Resolve discrepancies between data sources; verify, document, and communicate metric definitions, assumptions, and calculation methodologies.

• Organize datasets to address specific strategic inquiries.

• Enhance the efficiency and consistency of ongoing reporting processes.

• Ensure data practices adhere to enterprise governance standards, including collaboration with Global Operations (GO) data and analytics teams.

• Convert leadership inquiries into quantifiable metrics and analytical strategies; effectively communicate the implications of results, limitations, and confidence levels (distinguishing between established findings and directional insights).

• Execute trend, variance, and performance driver analyses; identify areas where additional data or workflow instrumentation is necessary to reinforce claims over time.

• Create executive-level presentations and data visualizations for strategic discussions.

• Generate regular performance reports aligned with strategic priorities, incorporating AI-assisted throughput and quality indicators.

• Work closely with the Head of GEO Strategy to prioritize analytical efforts.

• Collaborate with Editorial Operations, Finance, Metrics, Tech, Product, and Data Analytics teams to collect necessary inputs.

⛳️ Requirements

• A minimum of 2 years of experience in analytics, operational analysis, business intelligence, or a related discipline.

• Advanced proficiency in Excel and familiarity with SQL or similar querying tools.

• Skilled in using BI visualization tools (such as Tableau, Power BI, or equivalent) and best practices for dashboarding.

• Experience in creating executive-ready presentations and visual narratives using PowerPoint.

• Utilizes AI-assisted tools to expedite analysis and drafting while maintaining rigorous quality assurance and source traceability; comfortable working in a rapidly evolving AI-enabled environment.

• Experience in evaluating or enhancing QA/measurement systems (including those for AI-assisted workflows) using pragmatic approaches (sampling, rubrics, thresholds, error taxonomies).

🏝️ Benefits

• Wellbeing initiatives.

• Shared parental leave.

• Study assistance.