Content Marketing Manager

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Take ownership of the storytelling process from discovery to activation by identifying narratives, revealing insights, crafting stories, and collaborating with creative teams to bring narratives to life across various platforms and audiences.

• Work closely with Sponsorships and Customer Advocacy teams to pinpoint opportunities for highlighting customer success, strategic partnerships, and sponsorship investments.

• Conduct interviews and research with customers, executives, sponsorship partners, employees, and subject matter experts to uncover significant stories and business outcomes.

• Create customer success stories, executive profiles, advocacy content, sponsorship impact narratives, thought leadership assets, and brand narratives.

• Produce engaging content that showcases the value SHI provides through technology solutions, services, partnerships, and innovation.

• Evaluate and report on storytelling initiatives that enhance customer engagement, brand awareness, advocacy results, and marketing goals.

⛳️ Requirements

• A completed Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, English, or a related field, or equivalent professional experience.

• A minimum of 5 years of experience in content creation, brand storytelling, customer advocacy, communications, journalism, marketing, public relations, or a related field.

• Demonstrated experience interviewing customers, executives, or industry leaders and transforming conversations into engaging content.

• Proficiency in developing customer success stories, case studies, testimonials, thought leadership content, and brand storytelling assets.

• Strong project management and organizational abilities with the capacity to handle multiple priorities and stakeholders at once.

• Excellent collaboration and stakeholder management skills.

• A portfolio showcasing exceptional writing, storytelling, customer communications, or content development.

🏝️ Benefits

• Comprehensive health, wellness, and financial benefits to ensure peace of mind for you and your family.

• Opportunities for continuous professional development and leadership advancement.

• Access to world-class facilities and the technology necessary for success—whether in our offices or yours.