Content Manager

📋 Description

• Lead discussions with clients to establish objectives, guide decision-making, and confidently present strategic recommendations.

• Take charge of content strategy from the initial concept through to execution, ensuring it aligns with business goals, audience needs, brand voice, and regulatory considerations.

• Conduct research on audiences, industries, and competitive landscapes to inform strategy and daily writing tasks.

• Write, edit, and enhance content across various formats, maintaining high standards for clarity, accuracy, and craftsmanship. Writing is a fundamental aspect of this position.

• Independently manage workstreams, delivering thoughtful, polished results that consistently meet or surpass expectations.

• Collaborate closely with clients to gather insights, align on messaging, and integrate feedback throughout iterative review cycles.

• Develop and refine toolkits, templates, and guidelines that facilitate consistent, scalable content delivery.

• Cultivate trusted relationships with clients through proactive communication, sound judgment, and dependable follow-through.

• Work in partnership with AEO/SEO, paid media, design, and development teams to create cohesive, multichannel content campaigns.

• Identify opportunities to enhance content quality, strengthen strategic alignment, and improve our collaboration with clients.

⛳️ Requirements

• You are a strategic thinker with over 7 years of experience, including time at a creative or digital agency, leading client-focused projects and developing effective content strategies.

• You possess strong communication skills and are confident in presenting recommendations to senior stakeholders.

• You are a proficient writer and editor, adept at producing polished, impactful content across formats such as articles, webpages, emails, social media, and display ads.

• You bring clarity, consistency, and creativity to every content piece, ensuring alignment with brand voice, business objectives, and audience needs.

• You are a collaborative and confident leader who excels at relationship-building and working with cross-functional teams.

• You are detail-oriented and exceptionally organized.

• You effectively manage your time and set priorities while remaining adaptable to evolving client demands.

• Additionally, you may possess some or all of the following skills:

• Expertise in creating presentation decks that clearly convey strategic recommendations.

• Proficient in AEO/SEO research and keyword strategy.

• Comfortable using AI tools in content workflows when appropriate, without compromising quality or editorial judgment.

• Familiarity with UX writing principles and best practices.

• Proficient in Figma and able to collaborate with design teams.

• Eager to craft content that performs well on social media, including through A/B testing.

🏝️ Benefits

• In addition to 11 observed holidays, salaried team members enjoy unlimited paid time off, plus an additional 4 mental wellness days each year.

• 100% company-funded health insurance, with options for dental and vision coverage.

• Paid parental leave.

• A 401(k) plan to assist in saving for your future.

• Option for permanent remote work.

• Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM).

• Monthly wellness stipend and quarterly employee appreciation gifts.

• One-time reimbursement for work-from-home equipment.

• Monthly team bonding sessions.

• Pre-tax commuter benefits.

• The chance to join a dynamic, close-knit team that enjoys working together and supporting each other every day.