Consultor de Soluções, Salesforce

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Experience in Salesforce projects as a **Solution Consultant**, **Functional Consultant**, **Salesforce Business Analyst**, or a similar role.

• Ability to gather requirements and translate them into scalable Salesforce solutions.

• Experience in creating functional documentation, such as:

• User Stories;

• Acceptance Criteria;

• Solution Design;

• Process Mapping;

• Business Rules Matrix;

• Functional Flows.

• Capability to assess the impact of changes on the platform, taking into account security, data, automations, integrations, and user experience.

⛳️ Requirements

• Knowledge of best practices in Salesforce platform governance.

• Ability to support definitions related to:

• Data Model;

• Standardization of objects and fields;

• Security and access strategy;

• Data quality and governance;

• Development lifecycle;

• Change management;

• Documentation and traceability of requirements.

• Understanding the impacts of organizational growth, technical debt, solution duplication, and future maintenance.

• Ability to guide the client on best practices and risks in solution decisions.

• Conceptual or practical knowledge of **Salesforce Data Cloud**.

• Understanding of the main components of Data Cloud, such as:

• Data Streams;

• Data Lake Objects;

• Data Model Objects;

• Identity Resolution;

• Unified Individual;

• Segmentation;

• Activation;

• Data Spaces;

• Calculated Insights.

• Ability to comprehend scenarios for data ingestion, unification, segmentation, and activation.

• Knowledge of data governance as applied to Data Cloud, including quality, consent, data origin, and proper use of information.

• Experience in projects involving customer data, 360-degree views, segmentation, or integration across multiple sources will be considered an advantage.

• Experience with **Sales Cloud** and/or **Service Cloud**.

• Knowledge in **Experience Cloud**, **Marketing Cloud**, or **Data Cloud** will be a plus.

• Ability to understand integrations between different Salesforce solutions and external systems.

• Basic understanding of Salesforce integrations with external systems.

• Fundamental knowledge of APIs, middleware, events, or integration processes.

• Ability to participate in discussions with architects and technical teams, even if not responsible for technical development.

• Knowledge of the impacts of integrations on data, performance, security, and governance.

🏝️ Benefits

• Experience in Salesforce projects as a **Solution Consultant**, **Functional Consultant**, **Salesforce Business Analyst**, or a similar role.

• Solid understanding of the main concepts of the Salesforce platform, including:

• Standard and custom objects;

• Record Types;

• Page Layouts;

• Lightning App Builder;

• Permission Sets, Profiles, and Permission Set Groups;

• Roles, Sharing Rules, and security model;

• Flows and declarative automations;

• Validation Rules;

• Custom Metadata Types and Custom Settings;

• Reports and Dashboards.

• Ability to gather requirements and translate them into scalable Salesforce solutions.

• Experience in creating functional documentation, such as:

• User Stories;

• Acceptance Criteria;

• Solution Design;

• Process Mapping;

• Business Rules Matrix;

• Functional Flows.

• Knowledge of best practices for declarative configuration, avoiding unnecessary customizations.

• Ability to assess the impact of changes on the platform, considering security, data, automations, integrations, and user experience.

• Experience in projects with multiple stakeholders, interacting with business areas, technology, architecture, product, and Salesforce teams.