Consultant I – Domestic Relocation

📋 Description

• Acts as the “navigator” for the relocation journey of domestic transferees

• Manages the relocation policy/program

• Advises on the optimal use of resources

• Organizes the transportation of household goods, destination services, and expense management

• Handles an assigned caseload while providing exceptional customer service

• Offers primary coordination for all stages of relocation activities on behalf of the client

• Displays an understanding of Cartus’ products and services in all interactions

• Aligns Cartus’ core products and services with established standards

• Identifies cross-selling opportunities based on the needs of transferees

• Ensures the accuracy of data across all Cartus systems

• Adheres to Cartus’ corporate policies, programs, and standards

• Performs additional duties as assigned

⛳️ Requirements

• Preferred: College degree or equivalent

• Experience in customer service within a multitasking, call center environment

• Strong verbal and written communication skills

• Proficient in both Japanese and English

• Over one year of experience in relocation, real estate, or a related field

🏝️ Benefits

• EOE including disability/veteran

• At Anywhere, compensation is determined by knowledge, skills, and experience. Bonuses, incentives, and benefits vary based on the position