Conditioning Health Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Prioritize and oversee individual members throughout their journey with Twin, focusing on reversal and self-care management.

• Provide remote coaching using applications, video conferencing, and the Twin Health electronic system.

• Engage and empower members to set personal goals, manage their health, and maintain motivation on their path to self-efficacy.

• Inspire, coach, and deliver outstanding service and support to assist members in achieving their health objectives as outlined by the Twin app.

• Conduct thorough daily monitoring and management of assigned members to ensure full compliance with the Twin program.

• Review member health data and reports on a daily basis to ensure accuracy, completeness, and adherence to the program.

• Provide feedback to members regarding daily metrics such as weight, continuous blood glucose monitoring, blood pressure, sleep, breathing, movement, dietary and supplement adherence, and overall satisfaction with the program.

• Rigorously follow Standard Operating Procedures for member management and escalations.

• Collaborate closely with colleagues in the coaching team, providers, registered nurses, and operations teams to create a seamless experience for members.

• Work with a multidisciplinary team within Twin and the academic environment to address patient care issues and help members achieve chronic disease prevention and reversal.

• Organize and maintain participant records securely and in compliance with regulations.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 3 years of relevant experience, potentially in Health/Nutrition counseling, health coaching, fitness coaching, life coaching, or similar fields.

• Active license in the US; Health Coaching or Health Educator certifications are preferred.

• Bilingual with fluency in both English and Spanish.

• Proficient in motivational interviewing and fostering behavior change.

• Comfortable and enthusiastic about adopting the latest technologies, incorporating data and technical outputs into patient care.

• Ability to navigate ambiguity and change effectively.

• Experience in a high-growth or rapidly changing environment.

• Commitment to promoting individual health and wellness.

• Determined to follow through on commitments and contribute to business value.

• Positive, optimistic demeanor that inspires clients and fellow team members.

• Friendly, enthusiastic, and attentive listener with exceptional interpersonal and communication skills, capable of building trust-based relationships.

• Professional skills in telephone and video communication.

• Self-motivated and results-oriented.

• Commitment to client service excellence.

• Quick learner who effectively integrates new knowledge.

• Organized and detail-oriented.

• Ability to manage competing demands with diplomacy and enthusiasm.

• Capability to work collaboratively within clinical structures and hierarchies.

• Excellent time management skills and the ability to prioritize tasks effectively.

• Passion for Twin’s mission to transform lives by empowering individuals to reverse, prevent, and improve chronic metabolic diseases.

🏝️ Benefits

• A competitive compensation package aligned with leading technology companies.

• Unlimited vacation, subject to manager approval.

• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents.

• 100% employer-sponsored healthcare, dental, and vision coverage for you, and 80% coverage for your family; options for Health Savings Account and Flexible Spending Account.

• 401k retirement savings plan.

• Opportunity for equity participation.

• As a remote-friendly company, we are dedicated to providing opportunities for all team members to build relationships, enhance cross-functional collaboration, and celebrate our achievements.