Concur Expense Analyst

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as the main administrator and internal subject matter expert for Concur, overseeing user setup, approver routing, location data, and system configurations.

• Diagnose and resolve access issues, approval workflow failures, and integration discrepancies.

• Assist with system upgrades, implementations, and special projects in collaboration with the Accounting Manager.

• Evaluate reimbursement requests to ensure compliance with travel and expense policies and proper documentation.

• Uphold travel and expense policies, procedures, and internal controls.

• Maintain precise, paperless records and documentation ready for audit.

• Facilitate onboarding and training for new employees regarding Concur.

• Offer first-line technical support through phone and email communications.

• Foster effective working relationships within the organization and provide exemplary customer service.

• Report directly to the Accounting Manager.

⛳️ Requirements

• A high school diploma or GED is required.

• At least one year of experience in administering an expense management system for a large employee base.

• Experience with Concur is advantageous.

• Capability to navigate, troubleshoot, and resolve issues related to user access, approval workflow routing, and system integration.

• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Outlook.

• Advanced skills in Excel, including pivot tables and lookups, for reporting and ad-hoc analysis.

• Familiarity with travel and expense policies and internal controls.

• Strong written and verbal communication skills to effectively train users and respond professionally to inquiries.

• Excellent customer service and relationship-building abilities.

• Capability to work independently, make decisions, take appropriate actions, and accomplish tasks in a fast-paced environment.

• High level of accuracy, attention to detail, and strong organizational skills.

• Ability to protect confidential information.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Employee assistance program.

• Employer-paid and voluntary life insurance.

• Disability insurance.

• Health and flexible spending accounts.

• Competitive compensation.

• 401k with employer match.

• Financial wellness resources.

• Paid holidays.

• Flexible vacation time/PSSL.

• Paid parental leave.

• Work-life assistance resources.

• Physical wellness perks.

• Mental health support.

• Employee referral program.

• BenefitHub employee discounts.