Compliance Onboarding Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Caliza's customer onboarding process on a daily basis.

• Evaluate new business customer and integrator partner applications.

• Request any missing information and follow up until all files are complete.

• Review KYB and KYC documentation, which includes corporate documents, beneficial ownership, identification, proof of address, source of funds and wealth, licenses, and business activity.

• Conduct sanctions, PEP, and adverse media screenings, and investigate any potential matches.

• Manage daily onboarding triage, investigation workflows, and disposition tracking.

• Assign risk ratings, document the rationale behind decisions, and escalate high-risk or enhanced due diligence cases to the Compliance Manager.

• Assist with periodic reviews and refresh customer files whenever information changes or triggers alerts.

• Develop and maintain onboarding procedures, checklists, and decision guides.

• Address onboarding inquiries from examiners and correspondent banks, and prepare due diligence documentation.

• Monitor onboarding metrics, including turnaround time, backlog, approval and decline rates, and outstanding requests.

• Collaborate with the Compliance Manager, Sales, Customer Success, and Operations teams.

⛳️ Requirements

• 2–4 years of experience in KYC, KYB, or customer onboarding within a fintech, payments company, money services business, crypto business, or bank.

• Practical experience in reviewing corporate documents and identifying beneficial owners, including complex and cross-border ownership structures.

• Solid understanding of US BSA/AML regulations, including the Customer Due Diligence Rule and sanctions screening.

• Exceptional attention to detail, with the ability to create clear and concise case notes that would pass an examiner's scrutiny.

• Proficiency in managing a live queue with service-level targets while handling customer follow-ups.

• Professional working proficiency in English.

• Willingness to work hours that align with US Eastern and Brazil time zones.

• Candidates must possess authorization to work in their country of residence.

• Visa sponsorship is not available.

• Experience with onboarding crypto, stablecoin, or digital asset businesses.

• Knowledge of KYC requirements in Brazil, Mexico, or Bermuda.

• Familiarity with onboarding and screening tools like Sumsub, Persona, Alloy, Middesk, ComplyAdvantage, or similar platforms.

• A CAMS or CKYCA certification, or progress towards obtaining one.

🏝️ Benefits

• Health coverage.

• Paid time off and holidays.

• Home office or equipment allowance.

• Professional development budget.

• In-person team offsites.

• Benefits structured in accordance with local laws and market practices.

• Employer of record or contractor engagement for candidates outside the US, where applicable.