Compliance Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of fraud, collections, and back-office compliance for Mission Lane's credit card operations.

• Serve as the embedded compliance expert within Mission Lane's fraud, collections, and back-office servicing teams.

• Manage daily escalations related to fraud and collections.

• Conduct testing and monitoring on essential controls.

• Actively identify compliance gaps and create guidance on high-risk topics.

• Collaborate with the business to enhance programs and elevate the compliance team's expertise.

⛳️ Requirements

• Minimum of 6 years of experience in compliance within a fintech or financial services environment.

• Direct experience in fraud compliance, including handling disputes, remediation frameworks, and risk areas driven by complaints.

• Strong knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and provisions related to Bankruptcy Code automatic stays.

• Proven ability to distill complex regulatory requirements and convert them into actionable, risk-aware guidance for business partners.

• Experience with compliance monitoring, testing, or preparing for audits and exams.

• High level of self-direction: capable of prioritizing competing demands and quickly adapting to changing environments.

• Willingness to travel approximately four times a year for two to five days at a time.

🏝️ Benefits

• Paid time off

• 401(k) match

• Monthly wellness stipend

• Health, dental, and vision insurance options

• Disability coverage

• Paid parental leave

• Flexible spending account (for childcare and healthcare)

• Life insurance

• Remote-first work environment