Complex Claims Manager – Construction Defect, Environmental

This is a fully remote position, open to applicants in Florida.

📋 Description

• Conducting investigations, evaluations, and resolutions of insurance claims associated with environmental damage.

• Analyzing policy coverage, assessing liability, negotiating settlements, and managing legal defense strategies.

• Ensuring adherence to environmental regulations while minimizing financial risk.

• Collaborating with underwriting teams on marketing initiatives, portfolio management, and other strategic efforts.

• Diligently investigating environmental claims, general liability, and excess liability by collecting information on incidents, conducting site assessments, identifying potential pollutants, and recognizing impacted parties.

• Reviewing insurance policies to assess the applicability of coverage for claims.

• Evaluating potential liability based on findings from investigations, legal precedents, and relevant regulations.

• Calculating and assigning appropriate claim reserves to accurately reflect financial exposure.

• Negotiating settlements with claimants or their legal representatives.

• Coordinating with legal counsel to develop and manage legal defense strategies.

• Identifying and implementing cost-saving initiatives throughout the claims process.

• Investigating potential fraudulent claims related to both environmental and non-environmental damages.

• Maintaining transparent communication with stakeholders regarding the status and updates of claims.

• Recognizing patterns and trends within environmental claims to guide risk management strategies.

• Overseeing a portfolio of claims within the Environmental Division.

• Providing insights on environmental risks to underwriting teams and participating in risk assessment discussions.

• Analyzing the performance of the claims portfolio and proposing risk mitigation strategies.

• Conducting training sessions on claims handling and updates on regulatory changes.

• Acting as a liaison between claims, underwriting, and other departments.

⛳️ Requirements

• A Bachelor’s Degree is required, with a Juris Doctorate preferred.

• A minimum of 5 years of relevant experience is required.

• Comprehensive knowledge of environmental laws, regulations, and compliance standards.

• Familiarity with Construction Defect issues.

• Demonstrated experience in managing complex insurance claims, including investigation, evaluation, and resolution processes.

• Ability to analyze complex data, assess environmental impacts, and make well-informed decisions.

• Strong negotiation abilities to achieve favorable settlements with claimants and legal counsel.

• Understanding of legal principles associated with environmental liability and insurance coverage.

• Excellent interpersonal skills for building and maintaining relationships with both internal and external stakeholders.

• Capability to represent the company in market-facing engagements, such as client meetings, industry conferences, and networking events.

🏝️ Benefits

• Health insurance.

• 401(k) plan with company match.

• Paid time off programs.

• Company holidays.

• Vacation days.

• Sick days.

• New parent leave.