Complex Claims Advisor – General Liability, Auto Claims

This is a fully remote position, open to applicants in New York.

📋 Description

• Proactively and strategically oversees a multifaceted claim inventory by evaluating complex claims issues, leveraging jurisdictional expertise for effective oversight, and guiding the handling process to achieve optimal resolutions.

• Serves as the organizational subject matter expert for business lines and key jurisdictions regarding intricate claim matters.

• Employs comprehensive knowledge of all facets of claims handling to assess exposure; recommends and directs action plans for resolving issues or cases.

• Clearly articulates and documents concise file notes to enable stakeholders to comprehend the issues and the path toward resolution.

• Facilitates collaborative discussions with groups and teams; engages relevant internal and external resources as necessary.

• Provides technical leadership and maintains shared ownership of complex claim issues; fosters a culture of continuous quality improvement through influence.

⛳️ Requirements

• A minimum of 5 years of claims management experience or a suitable combination of education and experience is required.

• EXPERIENCE IN AUTO & GENERAL LIABILITY IS MANDATORY.

• Knowledge and experience with NY Labor Law are required.

• Some prior leadership experience is necessary.

• A High School Diploma or GED is required.

• A Bachelor’s degree from an accredited college or university is preferred.

• Relevant professional certification related to the line of business is preferred.

• Jurisdiction Knowledge: national coverage is necessary.

🏝️ Benefits

• Flexible work schedule.

• Referral incentive program.

• Opportunities for career development and promotional growth.

• A diverse and comprehensive benefits package including medical, dental, vision, and 401K available from day one.