Compensation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Go-to-Market and Marketing teams to design, implement, and oversee compensation programs.

• Act as a strategic consultant to leaders and HR Business Partners regarding benchmarking, market trends, job architecture, and equity compensation.

• Assist in facilitating the annual compensation review, promotion cycles, pay equity assessments, market calibration, and survey participation.

• Develop and deliver scalable compensation structures and methodologies to support global expansion.

• Create training materials on compensation fundamentals aimed at leaders and managers.

• Construct compensation models and dashboards, analyze data, present insights, and propose solutions.

• Collaborate with stakeholders and subject matter experts to meet evolving business needs.

• Manage relationships with leaders, stakeholders, and both internal and external partners.

• Take ownership of compensation products from inception to completion, prioritizing the customer experience.

• Formulate compliant policies and processes that foster innovation and growth while minimizing risk.

• Document compensation decisions, methodologies, processes, and policies in the compensation repository.

• Provide guidance to HR Business Partners and senior business leaders, while creating automated solutions for scalability.

• Report to the Sr. Director of Compensation and collaborate with the broader People team and external cross-functional partners.

• Travel approximately 10% of the time and occasionally engage in in-person project or team meetings.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• At least 8+ years of relevant experience, ideally supporting technical organizations or similar fields.

• Familiarity with equity compensation structures within a publicly traded company.

• Exceptional project management skills.

• Experience in designing, delivering, and managing changes in compensation programs.

• Strong background in compensation analytics, including modeling and dashboards.

• Advanced proficiency in spreadsheet applications.

• Significant experience with Human Resources Information Systems, preferably Workday.

• Knowledge of market pricing, survey participation, and access to provider survey data.

• Understanding of sales compensation plans and structures, including pay mix and on-target earnings (OTE).

• Comprehensive knowledge of HR products and services.

• Awareness of HR strategies concerning talent identification, attraction, engagement, and retention.

• Strong verbal, written, and interpersonal communication skills.

• Excellent analytical and problem-solving abilities.

• Capability to excel in a dynamic environment characterized by ambiguity or the absence of a defined playbook.

• Preferred: prior experience in sales compensation design and/or administration.

• Preferred: prior experience with PAVE, Compa, or other compensation tools.

🏝️ Benefits

• Potential eligibility to participate in Twilio’s equity plan.

• Possible eligibility for Twilio’s corporate bonus plan.

• Health care insurance.

• 401(k) retirement account.

• Paid sick time.

• Paid personal time off.

• Paid parental leave.

• Generous time-off policy.

• Ample parental and wellness leave.

• Healthcare support.

• Retirement savings program.

• Assistance for volunteering and donation initiatives.