Community Team Member

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide exceptional customer support experiences through various social media platforms.

• Foster community engagement while upholding the brand's voice.

• Handle a large volume of interactions in a public setting.

• Ensure critical coverage during peak times and holidays.

⛳️ Requirements

• 2-3 years of experience in managing social media support for brands with high interaction volumes.

• Excellent writing skills suitable for public forums.

• Demonstrated resilience and curiosity in addressing challenges.

• Capability to understand and navigate cultural differences across AU, UK, and US markets.

🏝️ Benefits

• Generous paid leave.

• Customized learning and development opportunities.

• Complimentary toilet paper.