Community Relations Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead initiatives aimed at achieving membership and enrollment objectives through marketing campaigns, new market ventures, health fairs, community engagement, training, member retention, sales visibility, outreach, and networking.

• Conduct research and evaluate market and business opportunities.

• Plan, develop, coordinate, collaborate on, and facilitate meetings, presentations, training sessions, orientations, focus groups, field marketing events, and projects.

• Establish and nurture business relationships and information channels to enhance membership and enrollment goals.

• Represent the department at vendor, departmental, cross-functional, community, and provider meetings.

• Create sales and broker product training, member retention, new member training, and outreach presentations.

• Act as the department liaison for market materials, collateral distribution, inventory management, and reporting.

• Serve as the primary contact for key projects.

• Collaborate with management on workflow policy and procedure documentation, strategy formulation, planning, product development, collateral, and sales strategies.

• Identify and initiate field marketing, grassroots lead generation, provider co-op, and community venue opportunities.

• Work in conjunction with the sales team to ensure successful market execution.

• Formulate strategies to enhance crossover enrollment and support outreach activities.

• Carry out additional duties as assigned and adhere to all policies and standards.

⛳️ Requirements

• Bachelor’s Degree in Marketing, Business Administration, or a related field.

• A minimum of 3 years of sales/marketing experience.

• Experience in health insurance or managed care is preferred.

• Certain language skills may be necessary for some plans.

• A Driver’s License may be required by specific plans.

• A Life and Health License may be mandated by the business unit/department and can be acquired within 90 days of employment.

• For Fidelis Care and Medicare: Bachelor’s degree in Marketing, Business Administration, or equivalent experience.

• For Medicare: Must be willing to travel up to 80%.

• Must be open to traveling within the assigned territory.

• Candidates must reside in Texas.

🏝️ Benefits

• Competitive pay.

• Health insurance.

• 401K plan.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off plus holidays.

• Flexible work arrangements with options for remote, hybrid, field, or office schedules.

• Accommodation support available for candidates who require it.