Community Relations Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Lead initiatives to meet membership and enrollment objectives through various marketing projects, new market strategies, health fairs, community engagement activities, training sessions, member retention efforts, sales visibility, outreach, and networking.

• Conduct research and evaluate market and business opportunities.

• Plan, develop, coordinate, collaborate on, and facilitate meetings, presentations, activities, training sessions, product orientations, focus groups, field marketing events, and projects.

• Build and maintain business relationships and information to enhance membership and enrollment goals.

• Represent the department at internal and external vendor, departmental, cross-functional, community, and provider meetings.

• Create training materials for sales, broker products, member retention, new member orientation, and outreach presentations.

• Act as the department's liaison for market materials, collateral deployments, inventory management, and reporting.

• Serve as the primary contact for significant projects.

• Collaborate with management on departmental workflow policies, procedures, strategies, planning, products, collateral, and sales tactics.

• Identify and initiate field marketing, grassroots lead generation, provider co-op, and community venue opportunities.

• Work closely with the sales team to ensure effective market execution.

• Formulate plans to boost crossover enrollment and support outreach activities.

• Carry out additional tasks as assigned and adhere to all policies and standards.

⛳️ Requirements

• Bachelor's Degree in Marketing, Business Administration, or a related field.

• For Fidelis Care and Medicare only: A bachelor’s degree in Marketing, Business Administration, or equivalent experience.

• A minimum of 3 years of sales/marketing experience, preferably with government products.

• Experience in health insurance or managed care is preferred.

• Certain language skills may be required by specific plans.

• A Driver’s License may be necessary for some plans.

• A Life and Health License can be acquired within 90 days of employment if mandated by the business unit or department.

• For Medicare only: Willingness to travel up to 80%.

• Must be open to traveling within the assigned territory.

• Candidates must reside in Florida.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K and stock purchase plans.

• Tuition reimbursement opportunities.

• Paid time off in addition to holidays.

• Flexible work options, including remote, hybrid, field, or office schedules.

• Additional incentive programs may be included in total compensation.

• An equal opportunity employer dedicated to diversity.