Community Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will primarily oversee our social media accounts in French and additionally assist with community management across other platforms.

• You will moderate comments, messages, and community feedback on Instagram, TikTok, Facebook, and YouTube.

• You will work independently and reliably according to a mutually agreed-upon shift schedule.

• You possess good judgment, which you apply to content moderation and generating feedback.

• You are prepared to work on weekends and public holidays as required by the schedule.

⛳️ Requirements

• Native-level proficiency in French and very good to fluent German, both written and spoken. English skills are an advantage.

• Ideally, you reside in Germany.

• You have at least one year of professional experience in an empathetic, customer-oriented environment (e.g., customer service, social media marketing, or community management).

• You share our commitment to providing customers with the best products and services.

• You are curious and enjoy actively engaging with our community.

• You demonstrate a high level of ownership, reliability, and attention to detail.

• Basic knowledge of Microsoft Excel and the ability to work flexibly from a smartphone is required.

🏝️ Benefits

• Attractive employee discounts on ESN & More products.

• Flexible working hours and remote work options.

• Subsidies for mobility and fitness (e.g., Wellpass, Germany public transport pass / Deutschlandticket).

• Company pension plan.

• Opportunities for workation and more.