Community Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Act as the main liaison between Immunefi and its community of ethical hackers and platform users.

• Oversee daily community interactions and address support inquiries.

• Ensure that security researchers are equipped with the necessary resources to thrive on the platform.

• Concentrate on managing Immunefi's presence on Discord, addressing Zendesk support tickets, and keeping the community well-informed and engaged.

⛳️ Requirements

• 1-2 years of demonstrated experience in managing online communities within the crypto/Web3 sector.

• Practical experience in Discord community management, moderation, and tools.

• Experience in managing support queues, preferably using Zendesk or a similar ticketing system.

• Excellent written and verbal communication skills, with the capability to simplify complex ideas.

• A proactive attitude combined with strong organizational skills and the ability to prioritize tasks effectively.

• Knowledge of analytics tools such as Looker Studio or equivalent.

🏝️ Benefits

• 100% remote-first work environment with a flexible schedule.

• Autonomous work culture featuring trustworthy, intelligent, and dependable team members.

• An opportunity to contribute to the development of an early-stage company in a rapidly changing market and industry.

• A chance to carve out your own path within the company as we grow and evolve.

• Engage with a global market (enjoy connecting with people from around the globe every day!).

• An opportunity to make a significant impact and participate in the development and security of the ecosystem for smart contracts and the future of finance (we are safeguarding over $100B in user funds).