Community Manager

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Develop and execute social media and communication campaigns that align with overall marketing strategies.

• Create compelling text, images, and video content for social media platforms.

• Address comments and customer inquiries promptly and efficiently.

• Track and analyze feedback and online reviews.

• Organize and engage in events to foster community engagement and enhance brand visibility.

• Collaborate with Marketing, PR, and Communications teams to maintain brand consistency.

• Coordinate with Development and Sales teams to remain informed about new products and features.

• Cultivate relationships with customers, potential clients, industry experts, and media representatives.

• Keep abreast of the latest trends in digital technology.

⛳️ Requirements

• Demonstrated experience as a community manager.

• Proven success in launching community initiatives (e.g., establishing an online forum, initiating an ambassador program, organizing an event series, and composing an email newsletter).

• Capability to identify and monitor relevant community metrics (e.g., repeat attendance at events).

• Outstanding verbal communication abilities.

• Exceptional writing skills.

• Practical experience in managing social media for brands.

• Ability to analyze website traffic and online customer engagement data.

• Familiarity with online marketing and various marketing channels.

• Strong attention to detail and proficient multitasking skills.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible work hours and remote work options.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• A dynamic and inclusive work environment.